Returns and Refunds Policy
Last updated: January 1, 2026
Thank you for shopping with The Meow Mob. We want you to love your purchase. If you are not happy with something, please review our returns and refunds policy.
Contact us
If you have an issue with your order, please reach out within 3 business days of receiving your order.
Email: themeowmob@gmail.com
In your message, please include the following:
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Your Name
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Your Order Number
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The item you have a problem with and a description of the issue (photos appreciated)
How return/exchange will work
If your item arrives damaged, defective or is incorrect:
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We will cover the return shipping cost
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We will most likely provide a return shipping label
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If you change your mind about an item or you ordered the wrong size:
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You will cover the return shipping cost
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Once we receive the item in unused condition, we will exchange it or issue a store credit.
Returns/Exchange Eligibility
Items must be unused, unworn and unwashed to be eligible.
Custom orders are not eligible for return/exchange.
If you have any questions about sizing before ordering, please reach out!
We are happy to help you get exactly what you want/need!